Packages &Plans

Our organization is young and driven; offering attractive fees to reflect that

All plans include:
Smooth running systems
Security and backups
Coffee and cake
Advanced IT strategy
100% neat organisation
Friendly customer support
Essential
Standard
Premium
Support
Guaranteed  response times
24/7 monitoring
Support application on all computers
Managed Windows updates
Supported 3rd party updates
Ability to escalate response times
Fully managed network
Unlimited remote support
Unlimited onsite support
Unlimited after hours support
Scheduled monthly visits
Security
Dark Web monitoring
Simulated phishing attacks
Bi-annual
Quarterly
Vulnerability  scans / penetration tests
Management
Monthly  executive report
Asset  & inventory management report
Annual
Bi-annual
IT budget preparation
Annual
Bi-annual
Technology business review meeting
Annual
Bi-annual
Quarterly
Training
Security awareness training
Technology adoption session
Annual
Bi-annual
Services
Managed anti-virus & anti-malware
Managed  EDR security
Optional
Optional
Human backup testing
Bi-annual
Quarterly
Monthly
Disaster recovery test
Annual
Annual
Bi-annual

Common Questions

Can I pick and choose the inclusions in my package?
It likely will not be necessary; we have put together our packages to keep things simple and secure for you. We feel there is a perfect package for every business.
How does Auto Billing work?
Our support agreements are setup as a monthly agreement paid in advance. We take the hassle and stress away by automating the billing process.
If your premium package offers more security, is your essential package still safe?
Yes, while we could tell every business they won't be secure until they buy everything, the real answer is your business is unique and there is a perfect balance of security and price for your business.
Is hosting included?
Our packages are for your routine day to day support. Licencing, hosting services, etc can be quoted as add-ons to the chosen package.