Introduction

A high-volume restaurant operating 18 hours a day, 365 days a year, relies heavily on wired and wireless networks for POS and EFTPOS systems. Years of network dropouts, loops, and slow connectivity to cloud systems were costing tens of thousands in lost trade and constant frustration for staff.

Network Redesign & Overnight Deployment

We designed a simplified network with improved management and oversight, paired with redundant connectivity and enterprise-grade links. The entire installation was completed overnight, with the network fully operational by 7am to support normal breakfast trade with zero business interruption.

Conclusion

Since the rollout, the volume of issues and support tickets has dropped dramatically. Staff now have full confidence in the network and the broader technology supporting the business.

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Introduction

A multi-site medical specialist clinic with 75 users had been running legacy practice management software in a public cloud environment for over seven years. Growing concerns around business continuity, data security, and an ageing platform prompted the need for a complete rethink of their IT strategy.

Cloud Migration & Modernisation

After taking over management of the environment, we conducted a thorough consultation and recommended transitioning to Xestro, a modern SaaS-based platform. The project was significant, involving one of the largest databases supported by the legacy software provider. Through careful planning and execution, the migration was completed without any business interruption, maintaining full clinic operations throughout.

Conclusion

The result was a more efficient workforce, a stronger security posture, and annual IT savings exceeding $150,000, effectively halving the clinic's previous spend.

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Introduction

A small financing company with 15 users was notified by their primary client, a Government body, that they were required to meet a cyber security compliance framework with just one month's notice. While not a formal ISO 27001 certification, the framework was internally developed and closely aligned to it. Failure to comply put a vital business relationship at risk.

Compliance Consulting & Implementation

We were engaged to conduct a full audit of the company's infrastructure, processes, and policies, identifying all areas of non-alignment. From there, we introduced a dedicated policy management system, provided access to templated policies, and consulted on the technical and operational changes required to meet the framework.

Conclusion

Within one month of the requirement being issued, the company was able to provide full attestation to the framework, securing their ongoing relationship with the Government client.

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Introduction

A multi-state transport company was experiencing unreliable internet connectivity. With locally hosted custom booking software at the core of their operations, every outage translated directly into lost revenue and frustrated customers.

Redundant Network Infrastructure

As part of a scheduled upgrade to ageing network equipment, we deployed a fully redundant solution. This included multi-WAN links paired with high availability edge firewalls, ensuring no single point of failure. Inbound booking services were routed through Microsoft Azure, providing a consistent public IP with 99.999% uptime for legacy systems connecting via IPv4.

Conclusion

Since implementation, the customer has experienced zero downtime on their inbound booking service, delivering reliable revenue flow and improved customer satisfaction.

Introduction

A multi-state engineering firm with 40 staff across four offices and remote workers had been through three IT providers before deciding to manage everything in-house. After three years of self-management driven by frustration and a lack of care from previous providers, they were ready for a different approach.

Strategic IT Roadmap & Modernisation

After engaging Locto, we conducted a detailed audit of all IT assets, infrastructure, equipment, and systems across every office. Working closely with key stakeholders, we developed a 24-month budget covering progressive upgrades including firewalls, compliant licensing, server migrations, and standardisation across all sites. We also developed business continuity plans and deployed redundant hardware to protect the business in the event of disaster.

Conclusion

The outcome was faster systems, fewer interruptions, stronger security, and a significantly reduced technology burden, allowing the team to focus on their core work.

^Introduction

A large regional GP practice with around 20 clinical staff was struggling with ageing onsite server infrastructure. Tape backups, unreliable printing from thin clients, poorly secured remote access, and high licensing costs were causing daily frustrations for staff and putting patient data at risk.

Infrastructure Redesign

Leveraging our deep expertise in medical IT environments, we designed a modern architecture that moved away from centralised RDP entirely. Staff moved to working locally on desktops, immediately improving printing reliability and enabling smooth telehealth video consultations. A smaller core server replaced the legacy setup, significantly reducing both resource requirements and licensing costs.

Conclusion

The practice now benefits from a faster, more reliable environment purpose-built for modern general practice, with lower ongoing costs and happier clinical staff.